Shipping to Croatia and European Union is free. Shipping charges to countries outside of EU and Croatia depend on the destination. We send packages by air mail, one day after payment. Delivery normally takes 7-14 days. Depending on the efficiency of the destination country's customs, the delivery may take longer. CLOX.HR is not responsible for any tax and customs charges that may arise. In case of a foreseen delivery delay due to force majeure and/or fault which cannot be attributed to CLOX.HR and if for any reason the Registered User (Buyer) is not available at the contact number he provided upon registration in order to be informed about this, CLOX.HR is not responsible for the delay of delivery. The purchased product is packaged so that it cannot be damaged during normal handling in transport.
Upon receipt of the purchased product, immediately to the deliverer. The Supplier shall be liable for any damage occurred during transport and therefore the Customer shall inspect the delivered product during its receipt so that the damage may be reported to the deliverer. Where the damage occurs independently of the transport, please see "Returns". If the Registered User (Buyer) fails to take over the product or refuse to take over the product without a justified reason or refuses to fill out the forms, CLOX.HR reserves the right to demand compensation of the expenses incurred.